Cruise FAQ


Where am I?

Timaru City is located in the centre of the South Island, on the East Coast.  We're approximately halfway between Christchurch and Dunedin.

Our District is flanked by the majestic snowed-capped Southern Alps in the west, the Pacific Ocean in the east, and bordered by the fresh clean waters of the Rangitata and Pareora rivers in the north and south.

How can I reach Timaru City from the Port?

PrimePort is located in Timaru City. It’s a short walking distance to restaurants, shops, Caroline Bay, and other local activities and attractions.

On cruise days a bus shuttle service also operates from the Port to the Visitor Information Centre in the centre of Timaru City.

Where can I get local information?

We'll greet you as you disembark to help guide you where you need to go, and answer any questions.  We can send you off on your pre-booked tours, or direct you to the Timaru Information Centre on foot or by shuttle bus.

Where will my tour depart?

All tours you may have pre-booked with your cruise ship will depart from the port, and we can help direct you to the right one.

What should I bring with me?

Wherever you go in Aotearoa please be mindful of not contributing to landfill by purchasing single use items.  Please bring your own reusable cup, drink bottle, reusable containers and shopping bags.  There are plenty of places selling reusable gear, including our cool second hand stores.

We'd recommend plenty of sunblock, a sun hat and some good walking shoes to make the most of stretching your legs in Timaru City in the summer.

If you’re headed to the wilderness to go hiking, hunting or exploring, always check in with local guides and experts on what to wear and what to bring.

Can I walk on and off the ship?

Yes. You can return to your ship as often as you wish during the day. Just remember to take photo ID with you (such as your passport or driver’s licence) so you can get past port security on your return.

How warm is it?

Timaru is warm in summer (we notched up a record-breaking 41.3 degrees Celsius in February 2011).

Check out the current  temperature here.

Is Wi-Fi available?

Free wireless internet is available in the CBD, with coverage stretching down Stafford Street from The Piazza overlooking Caroline Bay to the George Street intersection, as well as to several side streets.  It's also available at plenty of eateries and our District libraries.

How safe is this city?

Pickpockets and serious crime are not major issues here. But be sensible with your belongings – don’t leave valuables on display or unattended, and always lock your vehicle.

Do I need to tip?

No. Tipping is not expected or required anywhere in New Zealand. All prices already include our 15% Goods and Services Tax (GST).